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Get in touch
Questions about your kit, your order, or your glow? Fill out the form and our care team will get back to you within one business day — or email us directly at hello@tryglowfinity.com.
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hello@tryglowfinity.comReplies within 1 business day
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Phone
+1 (754) 212-7700Mon–Fri, 9am–6pm ET
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Order & shipping help
Track, change, or return an order90-day money-back guarantee
Send us a message
We read every message. Expect a reply within one business day.
Quick answers
Before You Reach Out, Check Here
Where is my order? ▾
Orders ship within 24 hours from our U.S. warehouse, and most arrive in 2–5 business days. You'll get a tracking link by email as soon as your kit leaves the building. Can't find it? Email hello@tryglowfinity.com with your order number and we'll track it down.
How fast will I see whiter teeth? ▾
Most people see whiter teeth in 5 to 7 days, with full results by Day 14 — averaging 8 shades on the shade card. After that, a quick touch-up session every 2 to 4 weeks keeps your glow.
Will it hurt my teeth or damage my enamel? ▾
Most people feel nothing. The kit includes a comfort gel that calms teeth after each session, and the whitening gel is made in an FDA-registered facility with no rough abrasives — safe for enamel when used as directed. Feel a twinge? Skip a day and it fades fast.
Will it whiten my veneers, crowns, or fillings? ▾
Only your natural teeth change color. Veneers, crowns, fillings, and dentures stay the same shade. Glowfinity is safe to use around dental work — it just won't whiten it. If you have a lot of dental work, check with your dentist first.
How do I start a return or refund? ▾
100% money back for 90 days. If your teeth aren't visibly whiter, email us and we'll refund every penny — no restocking fees and no return-shipping fights. Just send your order number to hello@tryglowfinity.com.
How fast will I hear back from your team? ▾
Our care team replies to most messages within one business day (Mon–Fri, 9am–6pm ET). Reach out by the form above, email, or phone — whatever's easiest for you.